Hero Outdoor Products Return Policy
If for any reason you are not satisfied with your Hero Outdoor Products purchase, you may return the product within 14 days for a full refund or replacement, whichever you prefer. Unless otherwise stated, the limited warranty term is 90-days beginning on the date of purchase or order. You must provide a copy of your packing slip/order with the item(s) listed. Shipping and handling charges are nonrefundable.
Hero Outdoor Products returns that are not defective are subject to a 20% re-stocking fee which is subject to change at any time. Returns subject may be eligible have the fee waived if any of the below conditions are met:
The item is unopened and in new condition
The item is being returned/exchanged due to a manufacturer defect